Refund policy

At Super Savings Now, we want you to be confident in every purchase. Operated by Smartbagz LLC, we are committed to a fair and transparent return process.

Return Eligibility

We accept return requests within thirty (30) days of delivery. To be eligible for a return, your item must be:

  • Unused, unopened, and in its original packaging
  • In like-new, resalable condition.
  • Returned with all original accessories, manuals, and inserts.
  • Orders of $100 or greater, including shipping and sales tax, are considered final sale. We are unable to offer returns, refunds, or replacements on these items.

Note: Items showing signs of use or damage may be deemed ineligible for a refund.

Non-Returnable Items

To ensure the health and safety of our customers, we cannot accept returns on:

  • Personal care items and gift cards.
  • Opened grocery or perishable items.
  • Clearance, "Final Sale" items, or digital products.

How to Start a Return

Prior authorization is required for all returns. Please contact our support team [Link to Contact Page/Email] to request a Return Authorization. Returns sent without prior approval may be refused or returned to the sender.

Step 1: Submit request (order #, items, reason, photos if damaged)
Step 2: Receive RA# + return address + deadline to ship back
Step 3: Inspection → refund/store credit timeline

Returns must be postmarked/shipped within 3 days of receiving authorization

Shipping & Damages

  • Damaged or Incorrect Items: If your order arrives damaged or incorrect, please notify us within 72 hours of delivery with photos and your order number. We will cover the return shipping costs for these instances.
  • Standard Returns: For all other returns, the customer is responsible for return shipping costs. Original shipping charges are non-refundable.

Refunds & Processing

Once your return is received and inspected (usually within 7–14 business days):

  • Refunds: Eligible returns will be refunded to your original payment method.
  • Store Credit: In some cases, or upon request, we may issue store credit.
  • Inspection: We reserve the right to deny returns that show signs of tampering or use.