Policy

Refund Policy

Super Savings Now, operated by Smartbagz LLC, is committed to a fair and transparent return process so you can shop with confidence.

30-Day Return Window

Return requests are accepted within 30 days of delivery for eligible items.

Return Approval Required

Please request a Return Authorization before sending anything back.

Shipping Rules

Standard return shipping is customer-paid unless the item arrived damaged or incorrect.

Refund Review

Approved returns are inspected and typically processed within 7–14 business days.

How it works

Refund Process

Our return workflow is designed to be clear, trackable, and easy to follow from request to resolution.

1

Submit a Request

Contact support and provide your order number, item details, and reason for return.

2

Receive RA Approval

Once reviewed, we will confirm eligibility and provide a Return Authorization if approved.

3

Ship the Item Back

Return the item in original packaging with all included accessories, inserts, and manuals.

4

Inspection & Resolution

After receipt and inspection, eligible refunds are issued to the original payment method or store credit may be applied where appropriate.

Return Eligibility

Return requests are accepted within 30 days of delivery. Items must be:

  • Unused, unopened, and in original packaging
  • In like-new, resalable condition
  • Returned with all original accessories, manuals, and inserts

Important Notice

Orders of $100 or greater are final sale and are not eligible for return, refund, or replacement.

Note: Items showing signs of use or damage may be deemed ineligible for a refund.

Returns Overview

Return Window 30 Days from Delivery
Condition Required Unused, unopened, original packaging
Return Authorization Required before shipping items back
Orders $100+ Final Sale — Not Eligible for Return
Return Shipping Customer-paid unless item is damaged or incorrect
Refund Processing Typically 7–14 business days after inspection
Non-Returnable Items

For health and safety reasons, we do not accept returns on:

  • Personal care items and gift cards
  • Opened grocery or perishable items
  • Clearance, “Final Sale” items, or digital products
How to Start a Return

Return authorization is required. Please contact our support team here to request a Return Authorization (RA). Returns sent without approval may be refused or returned to sender.

Shipping & Damages

Damaged or Incorrect Items

Report within 48 hours of delivery with photos and your order number. We will cover return shipping for these cases.

Standard Returns

Customers are responsible for return shipping costs. Original shipping charges are non-refundable.

Refunds & Processing

Once your return is received and inspected (typically within 7–14 business days):

  • Refunds: Eligible returns are refunded to the original payment method.
  • Store Credit: May be issued in some cases or upon request.
  • Inspection: We reserve the right to deny returns showing signs of use, tampering, or damage.